Adobe Robohelp Server 7

Adobe RoboHelp Server is a server-based Help solution that provides real-time end-user feedback on your Help and knowledge bases. RoboHelp Server gathers and logs data about what questions users ask while searching content and how users navigate through topics. Results are displayed in an easy-to-view graphical format for quick interpretation. Your Help system resides on a server (for example, Adobe Help Resource Center), and you can make instant
updates to your Help system content.

Tracking and reporting
Adobe RoboHelp Server provides end-users with the ability to find information when they have questions. Users can view content using any standard browser and operating system. There's no limit on the number of users who can access the published documents.

RoboHelp Server gathers the following types of data:
Where users request assistance: RoboHelp Server helps you identify the location where users make repeated requests for specific information.
How users search: Searches that users perform repeatedly can be expanded to include more related information. In addition, information that users routinely search for can be moved to a more prominent position in the content for easier access.
How users navigate online content: Authors can track how users move around the online content and how often.

Automatic project merging
Work on multiple projects concurrently and merge them into the project at run time.
While building an online information system, authors need to be able to develop and publish their content according to their own schedules. Adobe RoboHelp Server provides automatic project
merging, so authors can work on different parts of a project at the same time and publish them to the same server. When end users view the content, they see one seamless online information system.
Theres no need to worry about sharing source or depending on a single author or projectthe separate projects are merged when users access the content. Users can navigate across all the projects using the Index, Contents, or Search buttons.
When authors merge projects, each project file in the authoring tool remains intact, but the keywords from the indexes are combined at
run time, or when end users access the system from the server. By default, the projects are added to the table of contents in the order
they are published to the server (authors can customize this order in the authoring tool).

Support for languages other than English
The run-time interface (including table of contents, index, and search) can be automatically localized, and authors can publish
projects written in a variety of languages to the same server.
Authors can change the display text on the user interface of the online system to another language, including text on the Contents,
Index, and Search buttons as well as other text in the user interface.
In addition, end users can perform a full-text search of online content in their native language. This flexibility allows authors to
develop content in languages other than English and take advantage of server-based online information systems.

Question grouping
RoboHelp Server organizes end-user questions together for more accurate and streamlined reporting. When users perform searches,
Adobe RoboHelp Server groups similar questions together in reports for authors. Question grouping helps to solve the problem
of viewing a report that contains long lists of questions that are similar, but phrased in slightly different ways. Authors can read and
share reports that are more accurate and streamlined.

Top new features of Adobe RoboHelp Server 7
Simplified installation experience RoboHelp Server provides a significantly simpler installation experience for RoboHelp users.
Selecting to install the product by using the default setting allows all of the product's components to be installed, with minimal need of
user input. There are no pre- or post-installation requirements for RoboHelp Server on Microsoft Windows 2000, Microsoft
Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP.
Unicode support Host RoboHelp projects that contain Unicode-encoded content. You can search for content in these projects and generate reports.
Synonyms When you search for content hosted on the RoboHelp Server, the synonyms are included in the search. You can define synonyms in RoboHelp HTML.
Vista and IPv6 support RoboHelp Server is supported on all flavors of the Microsoft Windows Vista operating system. RoboHelp
Server supports both IPv6 and IPv4.
Separate reports for multiple Help systems Generate separate reports for each of the Help systems hosted on a RoboHelp Server.